How to make an appointment?

You can make an appointment via the following ways:

• By visiting Appointments. Your request will be assessed and assigned to the best person to help you with your concern.
• Booking an appointment via Patient Access. You will need to be registered for our online services. Please complete our Register for Online Services form to use this option.
• By calling the practice on
  Kidlington Health Centre 01865 842292
  or
  Yarnton Surgery 01865 379345
  .

Urgent Appointments

Urgent appointments may be booked by contacting reception at either our Kidlington or Yarnton Surgery. Urgent same day appointments are by telephone initially, but if a clinician thinks you need to be seen they will ask you to come into the surgery.

To allow us to run an efficient urgent care system, patients will be asked to attend the Kidlington Surgery for their appointment, as this is where are duty team is based.

When you phone reception to request an urgent appointment you will be asked to provide a little information about why you need to a see a doctor or nurse. This allows our receptionists to make sure your problem is dealt with by the most appropriate person in a timely manner. All our admin team are trained in privacy and confidentiality, but if you prefer not to provide any details this will be respected.

General Information

Although it is helpful to see the same doctor for one episode of an illness, all patients may book an appointment with any of our doctors. Each patient does have a named accountable GP who is responsible for co-ordinating their care but it is not necessary to only consult that doctor.

When you arrive for your appointment please use the automatic arrivals system or check in with the receptionist.

Appointment Cancellations

If you are unable to attend your appointment or no longer require this please contact us to cancel. Your appointment can then be used by another patient.

To cancel you can:

• Phone the practice directly on 01865 842292 for Kidlington Health Centre or 01865 379345 for Yarnton Surgery
• Complete the following form to cancel your appointment.